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Dear customers. We apologise we're temporarily unable to take new orders while we are upgrading our site. Existing orders will still be processed. For help with your orders, please email [email protected].
Thank you for your patience!
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Your final invoice will only be available once all your packages have reached our warehouse. This is done to accurately weigh all packages and provide you with the correct shipping fees, service charge and final invoice.
If AORA overestimates your shipping costs we will return you the difference once we have calculated the actual shipping costs.
For more details, please view our help page.Got it
AORA guarantees that we will not charge beyond the quoted price to you reflected on the checkout page. Should the acutal shipping costs be higher than the estimated shipping costs stated in your quote, we will absorb the difference.Got it
If you would like to make a change to your order, feel free to connect with our customer service team on our Contact Us page. Please bear in mind that any changes made to your quote may cause a delay in the preparation of your quote of one working day.Got it
You can only have one pending order at a time. Check your pending order in Orders page.Got it