If you have any questions, concerns or feedback, we would love to hear from you. Get in touch with us by simply filling up the form below, and our customer service agents will get back to you within one working day.
Location: 6 Raffles Boulevard, #03-308, Marina Square, Singapore 039594
Email: [email protected]
You can also speak to one of our customer service agents directly by calling us:
+65 6514 0427
Monday - Friday SGT 9:30AM - 6:30PM
Excluding Public Holidays
Dear Customers, due to the COVID-19 situation, delivery of parcels from the US to Singapore
might be delayed 1 to 2 days from our standard timing as a result of reduced flights.
We sincerely apologise for any inconvenience caused. Stay safe everyone!
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Your final invoice will only be available once all your packages have reached our warehouse. This is done to accurately weigh all packages and provide you with the correct shipping fees, service charge and final invoice.
If AORA overestimates your shipping costs we will return you the difference once we have calculated the actual shipping costs.
For more details, please view our help page.Got it
AORA guarantees that we will not charge beyond the quoted price to you reflected on the checkout page. Should the acutal shipping costs be higher than the estimated shipping costs stated in your quote, we will absorb the difference.Got it
If you would like to make a change to your order, feel free to connect with our customer service team on our Contact Us page. Please bear in mind that any changes made to your quote may cause a delay in the preparation of your quote of one working day.Got it